Return & Exchange Policy
At Leeuboer Clothing (Pty) Ltd, we want you to love what you wear. If you're not satisfied with your purchase, we're here to help.
Returns
You may return items within 7 days of delivery. To be eligible for a return:
- The item must be unused, unwashed, and in its original packaging
- All original tags must still be attached
- You must have proof of purchase (receipt or order confirmation)
Non-Returnable Items
Unfortunately, we cannot accept returns or exchanges on:
- Sale or clearance items
- Custom-printed or personalized garments
- Caps and underwear (for hygiene reasons)
Return Process
To initiate a return or exchange, please email us at info@leeuboerclothing.co.za with your order number and reason for return.
Shipping
Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).
Refunds
Once we receive and inspect your return, we’ll notify you via email. Approved refunds will be processed within 5–10 business days to your original payment method.
Need Help?
For any return-related queries, feel free to contact us at 067 596 2553 or email us.